Privacy Policy

Last Updated: January 23, 2024

1. Who We Are

KABB Solutions ("we," "our," or "us") operates the website https://www.kabbsolutions.com. We are a web design agency specializing in WordPress website development and growth strategies for businesses worldwide, with particular focus on clients in the United States, European Union, South Africa, and Australia.

16 Overdale Road
Rosetta
3301
South Africa

Email:

[email protected]

2. Overview

This Privacy Policy explains how we collect, use, and protect your personal information when you:

  • Visit our website
  • Use our services
  • Engage with us for website development and maintenance
  • Make payments for our services

3. Personal Data We Collect

3.1 Client Information

For our website development and maintenance services, we collect:

  • Name and business name
  • Contact information (email, phone, address)
  • Website access credentials
  • Business requirements and preferences
  • Payment information

3.2 Technical Data

Through our website and services, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Usage patterns

4. Our Service Providers

4.1 WordPress

As our primary development platform, WordPress collects:

  • User account information
  • Website content and settings
  • Comments and form submissions

4.2 Cloudflare

We use Cloudflare for security and performance. They collect:

  • IP addresses
  • Security-related browser data
  • HTTP request data
  • Basic visitor statistics
  • Performance metrics

4.3 Google Analytics

For website analytics, we collect:

  • Usage patterns
  • Anonymized IP addresses
  • Browser and device data
  • Geographic location (country/city level)
  • Referral sources

4.4 SureCart

For payment processing, SureCart collects:

  • Payment information
  • Billing addresses
  • Transaction records
  • Contact details

5. Data Retention

We retain different types of data for specific periods:

  • Client project data: 3 months after project completion
  • Payment records: 7 years (for tax purposes)
  • Analytics data: 26 months
  • Technical logs: 30 days

6. Your Data Protection Rights

6.1 All Users

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to processing
  • Export your data

6.2 EU Residents (GDPR)

Additional rights include:

  • Data portability
  • Restriction of processing
  • Withdrawal of consent

6.3 South African Residents (POPIA)

Rights under POPIA include:

  • Notification of data collection
  • Access to personal information
  • Objection to processing

6.4 California Residents (CCPA)

Additional rights include:

  • Knowledge of personal information sale
  • Opt-out of data sale
  • Non-discrimination for exercising rights

7. Data Security

We protect your data through:

  • SSL encryption
  • Cloudflare security features
  • Regular security updates
  • Access controls
  • Data backups

8. International Data Transfers

Your data may be processed in:

  • United States (WordPress, Cloudflare, Google Analytics, SureCart)
  • European Union (Cloudflare CDN)
  • Other global locations via Cloudflare's network

We ensure compliance through:

  • Standard Contractual Clauses
  • Data Processing Agreements
  • Privacy Shield certifications

9. Cookies

We use cookies for:

  • Essential website functionality
  • Analytics (Google Analytics)
  • Security (Cloudflare)
  • Payment processing (SureCart)

10. Children's Privacy

We do not knowingly collect or process data from children under 18 years of age.

11. Changes to This Policy

We may update this policy periodically. All changes will be posted on this page with an updated revision date.

12. Contact Us

For privacy-related matters:

13. Supervisory Authority Contact

You have the right to lodge complaints with your local data protection authority:

  • EU: Your local supervisory authority
  • South Africa: Information Regulator
  • Australia: Office of the Australian Information Commissioner
  • California: Attorney General's Office
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